This VoIP Nugget has been developed by Marco Liechti of Patton and is the first of three part series about using VoIP gateways with 3CX. It explains why you need a VoIP Gateway and how it works. Recommended!
3CX Tunnel - Overview (part 1)
This VoIP Nugget explains what the 3CX Tunnel is - and why it makes configuring external extensions and bridges easier. A second VoIP Nugget will be published that shows exactly how to configure the 3CX Tunnel with the new 3CX VoIP Phone.
Configuring PSTN lines on Patton (Part 2/3)
This VoIP nugget explains in detail how to setup a Patton Gateway with 3CX Phone System. It walks you through 3CX setup, hooking up the device to the network, connecting the PSTN lines and then uploading the automatically generated configuration file.
3CX Tunnel - Configuration (Part 2)
This VoIP Nugget explains in detail how to setup the tunnel server side. It then shows how to setup the 3CX VoIP Phone to connect from anywhere on the internet to 3CX Phone System.
Working with Patton VoIP Gateways (Part 3/3)
This is the last part on how to configure the Patton Gateway for use as a PSTN gateway for 3CX. Very detailed and highly recommended!
How to setup external extensions using direct SIP
This nugget shows how to setup an external extension using direct SIP.
Using the VoIP client as an example it walks you through the process of configuring extensions that reside outside your LAN. Remote SIP Extension
Firewalls & VoIP with 3CX
NAT & Firewalls typically present some challenges to VoIP, however with a good understanding of what’s happening it’s possible to make VoIP calls work easily. And being able to have external extensions and bridges with remote offices is one of the cool features of VoIP. This VoIP nugget gives a high level introduction to the problems and what must be done.
Understanding the 3CX Phone System server activity log
This VoIP nugget explains how to interpret the 3CX Phone System server status logs. The nugget walks you through the setup and tear down of a phone call, explaining the messages that are generated along the way.
This nugget is an excellent way to learn how to use the server status logs to troubleshoot problems.
VoIP Nugget: Introduction to SIP & RTP
Another VoIP nugget: This time a high level overview to SIP & RTP - explains the basics of the protocols in a 4 minute video
VoIP Nugget: SIP call setup overview & ports used
3CX is starting to publish a series of short technical VoIP videos which we have called VoIP Nuggets. These are bite size 3 to 10 minute snippets or ‘nuggets’ with technical information about 3CX Phone System for Windows which we trust that you will find interesting and useful.
